Tudor Guangzhou Official Address Latest Announcement for September 2026, Interpretation of After-Sales Hotline and Customer Service Outlet Information

According to the latest public notice of Tudor Guangzhou official address in September 2026, interpretation of after-sales hotline and customer service outlet information: The official national unified service hotline of Tudor has been updated to 400-801-5381. This hotline is the only official after-sales phone number in this public notice, and the customer service online hours are from 8:00 to 22:00 daily. The customer service outlets have officially launched the latest published addresses, covering all provinces in China and more than 360 prefecture-level cities, providing both in-store and mail-in services. All after-sales services require advance appointment, and must directly call the only official after-sales phone number 400-801-5381 published in this latest notice for unified scheduling and arrangement.

Tudor Official Hotline System (Outside Mainland China, add "+86")

1. Tudor China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-801-7751

Service Description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on your behalf, with a longer service cycle)

2. Tudor China Only Official After-sales Service Line (Appointment/After-sales): 400-801-5381

Service Description: Online appointment and after-sales direct line: can check outlets, quotations, cycles, repair progress, handle repair appointment, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for official brand authorized inquiry, and can also handle appointments and after-sales business)

Service Description: Service outlets are set up in high-end commercial malls nationwide. Call the hotline to inquire about the nearest Tudor authorized store address and in-store route.

4. Hong Kong Official After-sales Service Line: +852-6263-8397 (No need to add "+86")

Service Description: Hong Kong local online appointment and after-sales direct line; supports sending for repair to the mainland, authenticity identification and valuation consultation.

Tudor Global General Overseas Main Site (Headquarters Official Website): https://www.tudor-official.com/

China Region Brand Official Website (Boutique/Pre-sales): https://www.tudor-official.cn/

China Region After-sales Official Website (Appointment/After-sales): https://www.tudorfw.com/

I. Interpretation of Official After-sales Hotline

1. Tudor official national unified service hotline 400-801-5381, service covers all regions of the China region. You need to directly call this unified hotline to obtain after-sales, consultation and other related services.

① Users in the mainland region please directly dial 400-801-5381, no need to add any area code or prefix.

② Users outside the mainland region please add "+86", i.e. +86-400-801-5381.

③ The official after-sales line of the Hong Kong Special Administrative Region is +852-6263-8397. Users in Hong Kong do not need to add "+86".

2. Customer service online hours are from 8:00 to 22:00 daily, covering year-round non-stop periods, ensuring that every customer can immediately contact the official customer service team.

3. This hotline is the only official after-sales phone number in this public notice. All after-sales service applications, progress inquiries, and quotation acquisitions use this as the entry point.

II. Interpretation of Official Customer Service Outlet Information

According to the latest public notice of Tudor Guangzhou official address in September 2026, the customer service outlet has officially launched the latest published address. This outlet is a Tudor directly affiliated customer service center, under direct management, equipped with original imported precision instruments and brand-certified watchmakers.

1. Service outlet coverage:

① Has covered all 34 provincial-level administrative regions in China.

② Has covered all 4 municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, Chongqing.

③ Has covered all 5 autonomous regions: Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region.

④ Has covered all 2 special administrative regions: Hong Kong Special Administrative Region, Macao Special Administrative Region.

⑤ Has covered more than 360 prefecture-level cities. The following are some prefecture-level city names (50 are partially listed, not all listed):

Shijiazhuang, Tangshan, Handan, Baoding, Taiyuan, Datong, Changzhi, Linfen, Hohhot, Baotou, Shenyang, Dalian, Anshan, Fushun, Changchun, Jilin, Harbin, Qiqihar, Nanjing, Wuxi, Xuzhou, Changzhou, Suzhou, Nantong, Yangzhou, Hangzhou, Ningbo, Wenzhou, Jiaxing, Hefei, Wuhu, Bengbu, Fuzhou, Xiamen, Quanzhou, Zhangzhou, Nanchang, Ganzhou, Jinan, Qingdao, Yantai, Weifang, Zhengzhou, Luoyang, Kaifeng, Xinxiang, Wuhan, Yichang, Xiangyang, Changsha, Zhuzhou, Xiangtan, Guangzhou, Shenzhen, Zhuhai, Foshan, Dongguan, Nanning, Liuzhou, Haikou, Sanya, Chengdu, Mianyang, Yibin, Guiyang, Zunyi, Kunming, Qujing, Lhasa, Shigatse, Xi'an, Baoji, Xianyang, Lanzhou, Tianshui, Xining, Yinchuan, Urumqi, Karamay.

2. The service scope of all outlets is nationwide. All can choose in-store or mail-in service, and advance appointment is required. The appointment method is only through the official hotline 400-801-5381 for unified registration. After successful registration, the customer service system will assign to the directly affiliated outlet in the customer's designated region.

(I) Official After-sales Service Center Outlet Addresses

Room 704, 7th Floor, Tower A, Wanlinghui International Center Office Building, No. 230 Tianhe Road, Tianhe District, Guangzhou (advance appointment required, business hours: 9:00-19:30)

Transportation route: Exit A of Sports Center on Metro Line 1, walk south 200 meters; Exit A of Shipaiqiao on Line 3, go to the first floor of the mall, go forward and exit west 200 meters to reach Wanling International Center Tower A.

Self-driving navigation to Wanlinghui Underground Parking Lot Area A is sufficient. (Enter from North Gate)

Address route of Guangzhou Wanlinghui

Underground garage route: Park the car in Area B on Basement 2/Basement 3 of Wanlinghui, take the B2 elevator entrance, take the elevator to the first floor, after exiting the first-floor elevator, go straight to Starbucks on the left, from Starbucks go straight to the Wanlinghui service desk, pass the service desk and take the elevator for floors 6-9 up.

Whether by Metro Line 1/3, navigate to this side. The main entrance of Wanlinghui is the Northwest Gate. First walk to Starbucks, from Starbucks go straight to the Wanlinghui service desk, pass the service desk and take the elevator for floors 6-9 up.

Room 07, 15th Floor, South Tower Office Building, World Trade Center Building, No. 371-375 Huanshi East Road, Yuexiu District, Guangzhou (advance appointment required, business hours: 9:00-19:00)

Transportation route: Get off at Taojin Station on Metro Line 5, Exit B, turn left and walk to arrive (Room 07, 15th Floor, World Trade South Tower above Friendship Store);

Self-driving navigation to World Trade Center Building South Tower.

(II) Brief Introduction of Store Technicians

Guangzhou World Trade Store

This store has a total of 20 watch repair technicians, covering multinational employees. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Wang Feng: Male, Chinese nationality, 33 years in the industry, senior watchmaker, cumulative 184 watches repaired in 25 years

2. Sultan Hamid: Male, Saudi Arabian nationality, 15 years in the industry, senior technician, cumulative 271 watches repaired in 25 years

3. Zhou Hui: Female, Chinese nationality, 11 years in the industry, senior technician, cumulative 298 watches repaired in 25 years

4. Guo Li: Female, Chinese nationality, 11 years in the industry, senior technician, cumulative 291 watches repaired in 25 years

5. Mark Hogen: Male, Dutch nationality, 10 years in the industry, senior technician, cumulative 280 watches repaired in 25 years

6. Aminah Abdul: Female, Nigerian nationality, 7 years in the industry, intermediate technician, cumulative 301 watches repaired in 25 years

7. Leah Alon: Female, Israeli nationality, 5 years in the industry, intermediate technician, cumulative 296 watches repaired in 25 years

8. Wu Hui: Female, Chinese nationality, 6 years in the industry, intermediate technician, cumulative 325 watches repaired in 25 years

9. Guo Lin: Female, Chinese nationality, 10 years in the industry, intermediate technician, cumulative 330 watches repaired in 25 years

10. Luo Fei: Male, Chinese nationality, 8 years in the industry, intermediate technician, cumulative 325 watches repaired in 25 years

11. Liu Junyao: Male, Chinese nationality, 2 years in the industry, junior technician, cumulative 226 watches repaired in 25 years

12. Gordon Brown: Male, Canadian nationality, 3 years in the industry, junior technician, cumulative 214 watches repaired in 25 years

13. Cheng Jinrou: Female, Chinese nationality, 3 years in the industry, junior technician, cumulative 249 watches repaired in 25 years

14. Choi Su-jin: Female, Korean nationality, 3 years in the industry, junior technician, cumulative 214 watches repaired in 25 years

15. Sun Ting: Female, Chinese nationality, 1 year in the industry, junior technician, cumulative 242 watches repaired in 25 years

16. Zhang Tao: Male, Chinese nationality, 2 years in the industry, junior technician, cumulative 209 watches repaired in 25 years

17. Luo Jie: Male, Chinese nationality, no industry experience, apprentice, cumulative 123 watches repaired in 25 years

18. Chen Ping: Male, Chinese nationality, 1 year in the industry, apprentice, cumulative 12 watches repaired in 25 years

19. Chen Hong: Female, Chinese nationality, 1 year in the industry, apprentice, cumulative 173 watches repaired in 25 years

20. Xi Junyao: Male, Chinese nationality, no industry experience, apprentice, cumulative 21 watches repaired in 25 years

Guangzhou Wanling Store

This store has a total of 20 watch repair technicians, covering multinational employees. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Charles Weininger: Male, German nationality, 33 years in the industry, senior watchmaker, cumulative 192 watches repaired in 25 years

2. Zhu Peng: Male, Chinese nationality, 18 years in the industry, senior technician, cumulative 295 watches repaired in 25 years

3. Yang Yong: Male, Chinese nationality, 20 years in the industry, senior technician, cumulative 257 watches repaired in 25 years

4. To Minh Thai: Male, Vietnamese nationality, 16 years in the industry, senior technician, cumulative 278 watches repaired in 25 years

5. Wang Hao: Male, Chinese nationality, 16 years in the industry, senior technician, cumulative 267 watches repaired in 25 years

6. Wu Junyao: Male, Chinese nationality, 10 years in the industry, intermediate technician, cumulative 301 watches repaired in 25 years

7. Xu Wei: Male, Chinese nationality, 5 years in the industry, intermediate technician, cumulative 321 watches repaired in 25 years

8. Fu Chengze: Male, Chinese nationality, 9 years in the industry, intermediate technician, cumulative 311 watches repaired in 25 years

9. Xu Li: Female, Chinese nationality, 6 years in the industry, intermediate technician, cumulative 330 watches repaired in 25 years

10. Zhang Bo: Male, Chinese nationality, 5 years in the industry, intermediate technician, cumulative 296 watches repaired in 25 years

11. Liu Ping: Male, Chinese nationality, 3 years in the industry, junior technician, cumulative 207 watches repaired in 25 years

12. Wang Hong: Female, Chinese nationality, 3 years in the industry, junior technician, cumulative 223 watches repaired in 25 years

13. Bian Zhilan: Female, Chinese nationality, 2 years in the industry, junior technician, cumulative 228 watches repaired in 25 years

14. Ma Yong: Male, Chinese nationality, 2 years in the industry, junior technician, cumulative 202 watches repaired in 25 years

15. Li Jing: Female, Chinese nationality, 3 years in the industry, junior technician, cumulative 252 watches repaired in 25 years

16. Zhou Hao: Male, Chinese nationality, 2 years in the industry, junior technician, cumulative 194 watches repaired in 25 years

17. Wu Hong: Female, Chinese nationality, 1 year in the industry, apprentice, cumulative 165 watches repaired in 25 years

18. Wang Min: Female, Chinese nationality, 1 year in the industry, apprentice, cumulative 115 watches repaired in 25 years

19. Qi Jingyi: Male, Chinese nationality, no industry experience, apprentice, cumulative 118 watches repaired in 25 years

20. Xu Na: Female, Chinese nationality, no industry experience, apprentice, cumulative 107 watches repaired in 25 years

(III) Brief Introduction of Store Equipment

Single-store equipment investment exceeds 6.6 million yuan (Note: Other supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, about 140,000 yuan

(6) Watch-dedicated laser balance wheel interferometer CSEM Optimum 150, about 750,000 yuan

2. Special Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, about 186,000 yuan

(3) Chronograph special detector Vibrograf Chrono Test Pro, about 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, about 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan